NABPOP fosters an environment of continuous learning and improvement
After a NABPOP member certifies, they have incentive to continue studying and improving. NABPOP’s Directory of BPO Professionals is sorted by certification score AND test date. The highest certification score and the most recent/current test date sort to the top of the Directory. This drives NABPOP members to not only certify, but to continuously study and refine their skills to raise their score. Once a high score is achieved, members strive to stay as current as possible.