eMortgage Logic receives top rating from Morningstar
9/2/2105 One of NABPOP's corporate sponsor, eMortgage Logic, received top rating from Morningstar, a leading provider of independent investment research. eMortgage Logic (EML) received the rating "MOR RV1" residential vendor ranking. The top rating illustrates EML's dedication to quality and performance.
The top ranking reflects Morningstar's assessment of EML's tenured management team, effective technology environment, comprehensive internal performance monitoring, pervasive enterprise wide risk-management infrastructure, and client-driven performance results.
EML benefits from a comprehensive quality-control and performance-driven culture within the organization, arising from a solid training regimen, comprehensive policies and procedures, and proactive vendor-management protocols - NABPOP is proud to be working with EML to help train and certify their BPO vendors. EML has effective vendor management oversight in place for selecting, qualifying, and assessing vendor performance. The company has developed a scoring system to monitor and measure the company’s performance and product quality against service-level agreement goals, enabling senior management to assess capacity and workflow to meet or exceed client benchmarks.
NABPOP is proud to have eMortgage Logic as a corporate sponsor and we look forward in maintaining a close working relationship with them. Congratulations to eMortgage Logic.
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